Privacy Statement

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Statement explains what personal information we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR).

Our data controller is responsible for the processing of your personal data as described in this Privacy Statement.

For any questions regarding this statement or the processing of your personal data, please contact us using info@foodriskmonitor.nl.

2. What personal data do we collect?

Depending on the services you use, we may collect the following personal information:

• Name
• Company name
• Address
• Postal code and city
• Telephone number
• Email address
• Information you provide during implementation of Food Risk Monitor
• Correspondence by email
• Questions or messages submitted through our website
• Information required for invoicing and administration

We only collect personal data that is necessary for providing our services or fulfilling our legal obligations.

3. Why do we process your personal data?

We process your personal data for one or more of the following purposes:

• Scheduling appointments.
• Delivering Food Risk Monitor and related services.
• Processing orders and managing your subscriptions (where applicable).
• Preparing and sending invoices.
• Responding to enquiries submitted through our website.
• Sending newsletters and other relevant communications.
• Improving our services.
• Complying with legal and administrative obligations.

If we wish to use your information for publications, case studies, or reports, your personal data will always be anonymised unless we have obtained your prior written consent.

4. Legal basis for processing

Under the GDPR, we process your personal data based on one or more of the following legal grounds:

• Performance of a contract.
• Compliance with a legal obligation.
• Your consent.
• Our legitimate interests, provided these do not override your privacy rights.

5. How long do we keep your data?

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Project-related documentation may be retained to facilitate future assignments. If you request deletion after the completion of a project, we will remove your information where legally possible. Please note that deleting project documentation may result in additional preparation time for future assignments.

6. Sharing your data

Food Risk Monitor does not sell or share your personal data with third parties for marketing purposes.

We only share personal data with trusted service providers where necessary to operate our business, such as:

• Secure hosting and server providers.
• Email and newsletter service providers.
• IT service providers.

Where required, these parties process your data under a data processing agreement and only on our instructions.

7. Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

8. Your rights

Under the GDPR, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Restrict the processing of your data.
• Object to certain processing activities.
• Withdraw your consent at any time where processing is based on consent.
• Receive your personal data in a portable format where applicable.

To exercise any of these rights, please contact us at info@foodriskmonitor.nl. We will respond to your request within the timeframe required by applicable privacy legislation.

9. Newsletters

You will only receive our newsletter if:

• you have explicitly subscribed; or
• you are an active client and the communication relates to our services, where permitted by applicable law.

Every newsletter contains an unsubscribe link that allows you to opt out at any time.

10. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance the user experience. Where required by law, you will be asked for your consent before non-essential cookies are placed on your device.

Please refer to our Cookie Policy for more information.

11. Complaints

If you believe that we have not handled your personal data correctly, we encourage you to contact us first so that we can resolve the matter.

You also have the right to lodge a complaint with your national data protection authority. Within the European Union, this is the competent supervisory authority in your country of residence or where the alleged infringement occurred.

12. Changes to this Privacy Statement

Food Risk Monitor reserves the right to amend this Privacy Statement at any time. Any updates will be published on this page. We recommend reviewing this statement periodically to stay informed about how we protect your personal data.

13. Contact

If you have any questions about this Privacy Statement or the processing of your personal data, please contact us by email: info@foodriskmonitor.nl.